Jul 26, 2020 | Alternative Reimbursement Strategies, Customer Service, Kurt Harden, Self-funding
“Studies have found that within a five-year period, self-funding offers a 95% chance of outperforming a fully-insured plan” states MedBen President and CEO Kurt Harden in the opening of the MedBen 2020 Client Report. And in this year’s report, we offer evidence of how...Jun 28, 2020 | Client Services, Client Surveys, Customer Service
As part of our ISO Certification measures, MedBen reviews client surveys and internal tracking to ensure quality service to members. Some highlights from recent Customer Service surveys and tracking results: 4.8 out of 5 rating on representative professionalism and...