May 11, 2022 | Air medical transports, Alternative Reimbursement Strategies, Client Report, Client Surveys, Comparative Effectiveness, Direct-to-Employer Contracting, Forensic claims analysis, Health Plan Management, HealthJoy, ISO, MedBen Access, MedBen Analytics, MedBen Rx, MedBen WellLiving, Mobile App, New Solutions, No Surprises Act (NSA), Online Services, Quality, Reference-Based Pricing, Savings, Self-funding, Third party administration
The 2022 MedBen Client Report is now available for download from MedBen.com! This year’s Client Report focuses on: New solutions like MedBen Rx comparative effectiveness, air ambulance reviews, No Surprises Act administrative services, and HealthJoy TPA+, as...
May 9, 2022 | Client Services, Customer Service, HealthJoy, Mobile App, Online Services
In addition to live concierge support by phone and text, HealthJoyTPA+ offers “JOY,” a 24/7 virtual benefits assistant. JOY is the first face your plan members will see within our technology experience, and is always available to help them navigate their...
May 5, 2022 | Flexible spending accounts (FSAs), Health reimbursement arrangements (HRAs), MedBen Access, Mobile App, Online Services
The MedBen Access Mobile App has a NEW look and added features! You can now upload and submit an image or PDF of your MedBen FSA and HRA substantiation receipts from the palm of your hand. We have also added quick-access icons like those on the MedBen Access desktop...
Apr 4, 2022 | ID Card, MedBen Access, Mobile App
A virtual member ID card is now available on your smartphone via the MedBen Access mobile app. Just tap the screen and present it to your provider! The virtual card is just one of the many useful services now available from the MedBen Access Mobile App: Determine a...
Feb 7, 2022 | Customer Service, HealthJoy, Mobile App, Online Services
Adding MedBen’s HealthJoy TPA+ technology experience gives your employees access to a team of healthcare concierges who will help them navigate the healthcare system. These concierges are highly-trained specialists from a wide variety of backgrounds who work...
Dec 27, 2021 | Explanation of benefits (EOB), MedBen Access, Mobile App, Online Services
Earlier this year, MedBen Access users were given the option to go “paperless” and switch to electronic explanations of benefits (EOBs). By switching, you will no longer receive paper EOBs in the mail. Instead, you will receive an email notification when a new EOB is...
