On Friday, September 13, MedBen will be closing at 12:00 p.m. EST for a company employee recognition event. We will reopen at 8:00 a.m. EST on Monday, September 16.
Remember that even when live service representatives aren’t available, many of your claims and benefits-related questions (including those pertaining to prescription plans, FSAs and HRAs) can be answered anytime, anywhere through our online portal, MedBen Access.
Also keep in mind that MedBen.com offers resources frequently requested by customers, such as a list of FSA-eligible expenses and instructions for reading EOBs. Just select the “Employers” or ” Members” button on the home page, depending on your specific needs.