MedBen 2025 Client Satisfaction Survey Results
OVERALL SATISFACTION(based on a 1-to-5 scale)4.7 KEY METRICS Claims Payment Accuracy4.8Claims Payment Turnaround4.7Client Services4.8Account Management Courtesy & Professionalism5.0 Thank you to the clients who shared their input through MedBen’s 2025 Client...
Over 350 Brand-Name Drugs See a Price Increase in 2026
Pharmaceutical manufacturers are planning to raise list prices on at least 350 brand-name medications in the United States beginning in 2026, up from 250 drugs last year, according to new data from health care research firm 3 Axis Advisors. These increases reflect...
Why This Flu Season Matters More Than Most
Earlier this fall, we shared a reminder about the importance of annual flu vaccination and early-season planning. That guidance still holds – but this year’s flu season has raised the stakes. According to the CDC, flu activity has reached its highest level in...
Go Paperless with Electronic EOBs on MedBen Access
Going paperless with electronic explanation of benefits (EOBs) is a simple change that makes claims management faster and more convenient. While only about 10% of plan members currently receive electronic EOBs through MedBen Access, those who have made the switch...
A Note from Our Chairman & CEO
On behalf of the MedBen team, I wish you a happy and healthy new year, and thank you for your continued trust in MedBen. Our commitment remains to be the benefits partner that employers prefer, and we value the opportunity to serve you. In my 35 years with MedBen,...
Employers Discovering Rx Transparency Leads to Lower Costs
While the major PBMs still dominate the market, their grip is loosening. A recent Pulse of the Purchaser survey found that the percentage of employers contracted with one of the Big 3 dropped from 72% in 2024 to 61% by late 2025, as more organizations shifted toward...
Closing the Hypertension Awareness Gap
Many Americans are living with high blood pressure and don’t even know it. Approximately 41% of U.S. adults with hypertension are unaware they have the condition, despite nearly 120 million adults being affected overall. When high blood pressure goes undetected, it...
Last Call for FSA Funds… and Why They Matter
IMPORTANT REMINDERIf you or your plan members have remaining FSA funds, now is the time to use them! FSA Store is an easy, compliant way to spend remaining balances before 2025 ends – and to help stretch those dollars even further, we’re including a $5 coupon for...
A Healthier Year Ahead: Tackling Chronic Conditions
Life expectancy in the U.S. has improved over recent years, but we’re still falling behind other nations. Even with strong cancer survival rates and advanced medical care, Americans are dying earlier from preventable causes – especially chronic conditions. These...
Season’s Greetings from MedBen!
MedBen will be closed on Thursday, December 25 and Friday, December 26 to celebrate Christmas, and reopen at 8:00 a.m. EST on Monday, December 29. For the New Year’s holiday, we will be closed on Thursday, January 1, and reopen at 8:00 a.m. EST on Friday, January 2....
GLP-1 Spending Pressures States and Employers to Reassess Coverage
In recent months, a growing number of U.S. states have pulled back on covering GLP-1 medications for obesity under their Medicaid programs, even as the drugs remain broadly covered for diabetes. A recent KFF survey shows that while 16 state Medicaid programs still...
MedBen Is Proud to Help!
For over a quarter of a century, MedBen has worked with Ohio Jobs and Family Services, The Salvation Army, and other local agencies to provide Christmas gifts anonymously to children across Licking County. MedBen is also proud to support many other local...