MedBen is considered an essential business under Ohio Governor DeWine’s stay-at-home order issued on March 22, 2020. We continue to service our members and providers through all existing channels.
Please contact us with any questions at 800-686-8425 or via email at firstname.lastname@example.org.
All of our associates can be reached through their normal phone numbers and emails.
Welcome to MedBen!
MedBen has served the health benefit needs of employers since 1938. From our beginnings as a hospital service association, our goal has been to help businesses offer employee health care coverage that provides needed care at a reasonable cost. Along the way, we’ve grown and greatly diversified our services – but the goal remains the same.
Today, MedBen offers a wide variety of benefit solutions. These range from third party administration for self-funded groups with an emphasis on claims management, to worksite wellness that subscribes to a “physician first” philosophy.
MedBen provides benefits management services for all sizes of employers nationwide. Clients include multi-state corporations, local businesses, publicly-funded employers, and hospitals and health systems… and regardless of your organization’s size, we have the experience, the technology, and the people to shape our services to your specific needs. Whether you’re looking for a stand-alone service or a comprehensive benefits program, our expert team is ready to help.
Because MedBen succeeds only by helping you succeed, we employ people with the talent, experience and desire to dedicate themselves to this goal. MedBen associates have served clients an average tenure of 13 years, with over a quarter managing health plans for two or even three decades… including most members of our executive team.
ISO 9001:2015 Certified
MedBen was one of the first benefit management companies to achieve ISO 9001 Certification. By putting in place work processes companywide and adhering to ISO standards, we ensure that the services you receive, from claims processing to client service and everything in between, will be of the highest quality.
The Latest from the MedBen Blog
As part of our ISO Certification measures, MedBen reviews client surveys and internal tracking to ensure quality service to members. Some highlights from recent Customer Service surveys and tracking results: 4.8 out of 5 rating on representative professionalism and...
As an agent or a plan administrator, it is important to understand how PBM contracts compare – “not just in terms of the numbers calculated for things like discounts and rebates, but also in terms of how they function and align (or fail to align) with your client’s...
MedBen will be closed on Friday, July 3rd in observance of Independence Day. We will reopen on Monday, July 6th at 8:00 a.m. EST. As always, should a need arise outside of business hours, plan members can check claims information, including status and EOB detail...
I just want to say thank you to everyone at MedBen for all of your hard work and support over the years. Every single person there has been fantastic to work with.
Five-year MedBen claim cost trend
Average monthly savings per employee from MedBen claim surveillance