About Us

Our service is backed by over 80 years of proven health care claims and benefit administration experience and knowledge.

Experience Unmatched.

MedBen has served the health benefits needs of employers both large and small since 1938. Over the decades, we’ve transitioned from basic hospitalization to comprehensive coverage, and from traditional health insurance to self-funding administration. But we continue to draw on our decades of experience so we can provide clients with the most effective and cost-efficient benefit management solutions.

MedBen offers total pricing transparency, so clients know that what they pay for health care accurately reflects its true cost… no undisclosed fees or hidden third-party disbursements. Our service model is built around the voice of the customer and continuous improvement.

Executive Staff

Stability is at the core of MedBen leadership. Our Executive Staff has been with MedBen an average tenure of 22 years and are recognized experts in benefits management.

Kurt Harden

Kurt Harden

President and Chief Executive Officer

Serving MedBen clients since 1991

Kurt Harden has overseen the development of innovative cost-saving solutions for clients in the areas of clinical claim review, pharmacy benefit coverage, wellness and value-based care. He is also active in his community, serving in a variety of volunteer and elected positions with local business, governmental, and educational organizations.

Caroline Fraker

Caroline Fraker

Senior Vice President and Chief Privacy Officer

Serving MedBen clients since 1992

A 30-plus year benefits veteran, Caroline Fraker assists MedBen clients with regulatory compliance, contractual and risk management issues. She is Chair of the Board of the Society of Professional Benefits Administrators (SPBA) and a member of the Licking County Chamber of Commerce Government Affairs Committee.

Wendell Crain

Wendell Crain

Vice President of Information Systems and Chief Security Officer

Serving MedBen clients since 2003

Wendell Crain oversees MedBen’s comprehensive security measures, including electronic data privacy, disaster recovery and business resumption planning, and loss and fraud prevention. His other chief responsibilities include maintaining the performance of hardware and software assets and ensuring availability of computer resources.

Brian Fargus

Brian Fargus

Vice President of Sales & Marketing

Serving MedBen clients since 2000

Brian Fargus directs MedBen’s sales and marketing efforts, including its self-funded services, pharmacy solutions, wellness program and consumer-driven products. He has been in the insurance industry since 1992, working in life insurance, HMO, Medicare Advantage, and brokerage services before joining MedBen.

Lori Kane

Lori Kane

Vice President of Administrative Operations

Serving MedBen clients since 1989

Lori Kane provides leadership for MedBen’s Claims, Client Services, Administration and Specialty Services Departments. Her talent for handling a wide range of administrative responsibilities allows MedBen to have both claims production and client service processes under the same management umbrella.

Ed Nydegger

Ed Nydegger

Vice President of Finance and Controller

Serving MedBen clients since 2010

Ed Nydegger oversees accounting operations and treasury and payroll administration. A veteran of the United States Air Force, Ed holds a Master of Business Administration from Capital University and Bachelor of Science in Business Administration from The Ohio State University.

Regional Sales Managers

MedBen sales service doesn’t end when the contract is signed. Our Regional Sales Managers work with clients as their plan moves forward to ensure they continue to receive maximum value.

Brooke Hupp

Brooke Hupp

Regional Sales Manager

Serving MedBen clients since 2014

Brooke Hupp serves the health benefits needs of current and prospective clients in portions of Ohio, Kentucky, and Tennessee. Her benefits management expertise includes national experience in claims service and sales, and implementing reference-based pricing, direct-to-employer contracting, and other cost-reducing coverage solutions. Brooke is a graduate of The Ohio State University with a Bachelor of Science degree in Health Sciences and Health Management.

Mike Ketron

Mike Ketron

Regional Sales Manager

Serving MedBen clients since 2014

Mike Ketron provides health benefits solutions to current and prospective clients in Indiana, Illinois and Michigan. His insurance work history stretches back over three decades, and in his most recent position, he served as Vice President of Self-funded Sales & Marketing for an Indiana-based health care organization. Mike is a longtime member of the National Association of Health Underwriters and served as a local president of the organization.

Lindsay Kirk

Lindsay Kirk

Regional Sales Manager

Serving MedBen clients since 2011

Lindsay Kirk offers health benefits savings strategies to current and prospective clients in most areas of Ohio. She has wide-ranging experience in sales, having served six years in pharmaceutical sales prior to starting at MedBen, and various sales positions before that. Lindsay is a graduate of The Ohio State University with a Bachelor of Science degree.