A Stress-Free Experience.
As your health plan’s benefits administrator, MedBen is here to help. From prompt claims payments to knowledgeable customer service, we always strive to give you a stress-free experience.
On this page you’ll find links to various resources to assist you with your benefits coverage. Should you have a question or need something that’s not available below, please contact MedBen Customer Service at 800-686-8425 or firstname.lastname@example.org. (E-mails will be answered within one business day.)
It is our pleasure to serve you!
When the opening screen appears, simply type in the MedBen password mbc26 (case sensitive) and press the “Enter” button on your keyboard.
If you have any questions regarding qualified medical expenses under your MedBen plan, please contact MedBen Specialty Services Customer Service at 800-297-1829 or email@example.com.
- Frequently Asked Questions about using the debit card (PDF).
- Download a list of participating pharmacies, discount stores and supermarkets that can identify FSA-eligible items at checkout using an Inventory Information Approval System (IIAS).
- Download a list of participating pharmacies, discount stores and supermarkets that do not use IIAS, but 90% of whose sales come from medical care items (thus making them FSA-eligible).
Notice of Appeal/Designation of Authorization Form – Plan members wishing to file a formal appeal of a disputed claim should use this form. They can also designate another entity to file an appeal on their behalf.
MedBen clients who use Ventegra or Pharmacy Data Management, Inc. (PDMI) as their Rx network for their pharmacy plan can request the most recent formulary from their Human Resources representative or by calling MedBen Customer Service at 800-686-8425.
MedBen clients who use Rx networks other than Ventegra or PDMI can typically find formulary information on that network’s website. Visit the Networks page for pharmacy network links.