Using data from the MedBen Analytics COVID-19 Impact Dashboard, a review of office visit activity in 2020 shows that:
  • The pandemic led to a steep decline in office visits, with a 47% decrease from January to May. Routine care dropped 49%, while preventive care fell 58%.
  • From May to September, office visits began to climb back up to pre-pandemic levels. Overall visits rose 66%, routine care increased 56% – and preventive care jumped 223%.
Visit MedBen Analytics or contact your Account Management team to see how COVID-19 is affecting your plan utilization and costs. To learn how to get additional savings from MedBen Analytics’ online employer dashboard, contact Marketing Analyst Morgan Hardy at