In such areas as client meetings, plan documents, and presentation and enrollment materials, new clients gave MedBen 5.0 satisfaction ratings across the board (on a 1-to-5 scale). Respondents also gave perfect marks for MedBen’s account management to plan administrators, and for customer service to members.
Clients also praised the “ease” and “professionalism, courtesy and friendly manner” of the implementation process.
Whether you’re a new client or have partnered with MedBen for years, we are committed to delivering you superior service. You can share your thoughts about MedBen by completing a Client Satisfaction Survey… and you’re always welcome to speak to us directly at 800-423-3151.