The No Surprises Act and Transparency in Coverage rules (NSA) have prompted a number of questions about how it affects employer plan sponsors… so it should come as, well, no surprise that plan members also have their own questions about what the rules mean to them.

To clear up the confusion, MedBen has prepared a document that provides more information about the NSA and patient rights under that law. MedBen clients are welcome to contact their Account Manager for a copy they can distribute to their plan members.

Plan members with a question about a claim that they believe is subject to the NSA can contact MedBen’s Customer Service Department at 800-686-8425.