A recent U.S. House Energy and Commerce Health Subcommittee hearing spotlighted a persistent issue for many self-funded employers: difficulty obtaining complete access to their own medical claims data from third-party administrators and insurers. These practices make it harder for employers to properly oversee their health plans and manage costs.
MedBen takes a wholly different position on the matter: It’s YOUR data. Not only is giving you access to your data the smart thing to do, it’s the right thing to do.
MedBen clients have multiple avenues to access their claims data:
- The MedBen Analytics employer dashboard, which allows you to track claim trends and identify savings opportunities, complemented by downloadable reports drawn from your complete claims database.
- Monthly reporting.
- Quarterly plan reviews.
- Customized reports with de-identified data to address your specific information requests (at your request).
MedBen takes plan member privacy seriously. We strictly follow HIPAA rules regarding protected health information and who can access it —including our own employees. And we will never sell your data to any vendor or outside company.
If you ever have questions about your claims data or how we support your access to it, contact your Account Management team. For any compliance or privacy-related questions, reach out to our Director of Compliance Erin Kelly.