May 12, 2026 | Announcements, MedBen Access, MedBen Employees, Memorial Day, Mobile App, Online Services
In observance of Memorial Day, MedBen’s home office and Client Services team will be closed on Monday, May 25. Regular business hours will resume at 8:00 a.m. EDT on Tuesday, May 26. Plan members needing claims or benefits information over the holiday weekend can...
Apr 16, 2026 | Announcements, Employer Dashboard, MedBen Analytics, Online Services, Reporting
As the May 1 launch of Multi-Factor Authentication (MFA) for the MedBen Analytics employer dashboard approaches, we’re providing additional guidance to help users prepare for the updated login experience. While MFA adds just a quick extra step, a few key details...
Mar 20, 2026 | Announcements, Employer Dashboard, MedBen Analytics, Multi-Factor Authentication (MFA), Online Services, Reporting, Security
To provide an additional layer of security for users of the MedBen Analytics employer dashboard, MedBen will be implementing Multi-Factor Authentication (MFA) for user logins beginning May 1, 2026. MFA is a widely used security measure that helps protect sensitive...
Feb 9, 2026 | Discounts, News, Online Services, Pharmacy, TrumpRx
The February 5th launch of the TrumpRx.gov online portal has generated attention for its lower prescription drug pricing… and may offer value for self-funded pharmacy plans in cases where medications are excluded from coverage or members face high upfront costs. While...
Jan 8, 2026 | Explanation of benefits (EOB), Flexible spending accounts (FSAs), Health flexible spending account (FSA), MedBen Access, Mobile App, Online Services
Going paperless with electronic explanation of benefits (EOBs) is a simple change that makes claims management faster and more convenient. While only about 10% of plan members currently receive electronic EOBs through MedBen Access, those who have made the switch...
Dec 26, 2025 | Flexible spending accounts (FSAs), FSA Store, MedBen Access, Mobile App, Online Services
IMPORTANT REMINDERIf you or your plan members have remaining FSA funds, now is the time to use them! FSA Store is an easy, compliant way to spend remaining balances before 2025 ends – and to help stretch those dollars even further, we’re including a $5 coupon for...
