Jan 10, 2023 | Announcements, Claims Management, Client Feedback, Client Services, Client Surveys
Here are results from MedBen Client Satisfaction Surveys received in 2022 (rating averages based on a 1-to-5 scale): Overall Satisfaction: 4.9 Claims Payment Accuracy and TurnaroundMedical claims accuracy and turnaround: 4.9Rx claims accuracy and turnaround: 5.0...
Jan 9, 2023 | Announcements, Compliance, News, No Surprises Act (NSA), Regulatory, Uncategorized
Higher fees and an extended reporting deadline are among the updated No Surprises Act (NSA) guidance and relief released by the Departments of Labor, Health and Human Services, and Treasury (the “Tri-Agencies”) on December 23. Specific updates include: An...
Dec 14, 2022 | Announcements, Brian Fargus, MedBen Employees, Sales
MedBen is pleased to announce the promotions of Brooke Hupp and Lindsay Lowe to Regional Sales Directors. As members of the MedBen Sales team, Hupp has served current and prospective clients in portions of Ohio, Kentucky, and Tennessee since 2014, while Lowe has...
Dec 13, 2022 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
MedBen will be closed on Monday, December 26 to celebrate the Christmas holiday, and reopen at 8:00 a.m. EST on Tuesday, December 27. For the New Year’s holiday we will be closed on Monday, January 2, and reopen at 8:00 a.m. EST on Tuesday, January 3. Remember that if...
Nov 9, 2022 | Announcements, MedBen Access, Mobile App, Online Services
MedBen will be closed on Thursday, November 24 and Friday, November 25 to celebrate Thanksgiving. We will reopen at 8:00 a.m. EST on Monday, November 28. Should you need claims and benefits information about your plan, our MedBen Access online service is available...
Oct 14, 2022 | Announcements, MedBen Employees
Four MedBen team members are celebrating a noteworthy event in 2022… their 25th anniversaries with us! We’re proud of our long-time association with each one of them, and their contributions to our growth and continued success cannot be overstated.Below,...
