Jun 26, 2025 | Consumer-driven Health Plans, Flexible spending accounts (FSAs), FSA Store, MedBen Access, Mobile App, Online Services, Substantiation
As we’ve reached the midpoint of the year, it’s an ideal time to remind your plan members to check their flexible spending account (FSA) balances. FSAs offer significant tax savings on eligible health care expenses, but only if members manage their accounts...
May 20, 2025 | Chat, Customer Service, MedBen Access, MedBen.com, Mobile App, Online Services
To ensure your plan members have the support they need, MedBen offers multiple channels to access information… so whether members prefer to call, email, chat online, or use our mobile app, we have convenient ways to connect. Live Representative Support: Members...
May 19, 2025 | Announcements, MedBen Access, MedBen Employees, Memorial Day, Mobile App, Online Services
In observance of Memorial Day, MedBen’s home office and Client Services team will be closed on Monday, May 26. Regular business hours will resume at 8:00 a.m. EDT on Tuesday, May 27. Plan members needing claims or benefits information over the holiday weekend can...
Apr 18, 2025 | MedBen Access, Mobile App, Online Services, WellCare, Wellness, Wellness compliance, Wellness exam, Wellness screenings
Through wellness compliance and early detection of chronic conditions, in 2024 MedBen WellLiving clients spent, on average, 8.4% less than non-WellLiving clients. Some facts about getting recommended wellness screenings: By enabling early detection and treatment of...
Jan 23, 2025 | Flexible spending accounts (FSAs), FSA Store, Health reimbursement arrangements (HRAs), MedBen Access, Mobile App, Online Services, Substantiation
If your plan offers a flexible spending account (FSA) or health reimbursement arrangement (HRA), chances are members are already using their 2025 funds to pay for medical expenses. To simplify the process of substantiating these purchases, MedBen offers FSA/HRA claims...
Jan 8, 2025 | Explanation of benefits (EOB), Health flexible spending account (FSA), Health reimbursement arrangements (HRAs), MedBen Access, Mobile App, Online Services
Only about 10% of plan members have opted for electronic explanation of benefits (EOBs) through MedBen Access, but making the switch offers advantages beyond saving paper (though that’s certainly a plus). By using MedBen Access online or through the mobile app,...
