If your plan offers a flexible spending account (FSA) or health reimbursement arrangement (HRA), chances are members are already using their 2025 funds to pay for medical expenses. To simplify the process of substantiating these purchases, MedBen offers FSA/HRA claims submission on MedBen Access, online and via our mobile app.
Submitting FSA/HRA claims through MedBen Access is not only easy, it’s safe. All uploads are sent securely using Secured Socket Layer (SSL), the Internet standard for the transmission of secure data.
MedBen has created an information sheet with instructions for submitting substantiation receipts. You’re welcome to download and distribute this document to your members.
Of course, by using the MedBen debit card to purchase FSA-eligible products, substantiation is already taken care of… and to make purchases totally foolproof, FSA Store offers thousands of guaranteed eligible items. As an added incentive, you can distribute this FSA Store flyer that features a $5.00 discount on member purchases!
FSA funds can also be used to purchase pharmacogenomic and nutrigenomic test kits (substantiation may be required). A one-time purchase will provide a personalized genetic profile report to help the user make informed, long-term choices about their health.
For additional support or questions regarding the substantiation process, MedBen’s dedicated FSA/HRA Customer Service team is available at (800) 297-1829.