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Gilliand Named Account Manager

Dec 1, 2025 | Account Management, Announcements, MedBen Employees, MedBen News

MedBen is pleased to announce the recent promotion of Shannon Gilliand to Account Manager. Gilliand joined MedBen in 2022 as a Customer Service Representative and later became an Account Representative, where she worked closely with clients to provide personalized...

Iden Named Marketing & Analytics Manager

Nov 17, 2025 | Announcements, Marketing, MedBen Analytics, MedBen Employees, MedBen News, Sales

MedBen is pleased to announce the promotion of Emily Iden to Manager of Marketing & Analytics. Since joining MedBen in 2024 as a Marketing Analyst, Iden has been instrumental in creating insightful materials that strengthen proposals and renewals, while also...

MedBen Thanksgiving Holiday Hours

Nov 17, 2025 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services

To celebrate Thanksgiving, MedBen will be closed on Thursday, November 27, and Friday, November 28. We will resume normal business hours at 8:00 a.m. EST on Monday, December 1. If you need access to claims or benefits information while we’re away, our MedBen Access...

Team Members Mark 25 Years with MedBen

Oct 30, 2025 | Anniversaries, Announcements, MedBen Employees

In 2025, five MedBen associates are celebrating a major career milestone â€“ 25 years with the company! Their commitment and contributions have helped shape who we are today, and we’re grateful for the expertise and enthusiasm they bring to our team every day....

Higher Threshold for Medicare Part D Creditable Coverage in 2026

Oct 20, 2025 | Announcements, Compliance, Medicare, Regulatory

With the October 15 Medicare Part D notice deadline behind us, it’s time to start preparing for 2026 Creditable Coverage testing. IMPORTANT CHANGES have been made to next year’s testing parameters. In 2026, the Simplified Determination testing parameters...

Successful ISO Audit Confirms MedBen’s Quality Standards

Oct 17, 2025 | Announcements, Client satisfaction, Client Surveys, ISO, Quality

On October 23-24, MedBen successfully completed the annual surveillance audit of its ISO 9001:2015 quality management system. Following the review, independent auditors from Intertek recommended that our ISO Certification be maintained. The audit recognized MedBen’s...
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