Jan 13, 2026 | Announcements, Client Feedback, Client satisfaction, Client Surveys, MedBen News
OVERALL SATISFACTION(based on a 1-to-5 scale)4.7 KEY METRICS Claims Payment Accuracy4.8Claims Payment Turnaround4.7Client Services4.8Account Management Courtesy & Professionalism5.0 Thank you to the clients who shared their input through MedBen’s 2025 Client...
Dec 16, 2025 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
MedBen will be closed on Thursday, December 25 and Friday, December 26 to celebrate Christmas, and reopen at 8:00 a.m. EST on Monday, December 29. For the New Year’s holiday, we will be closed on Thursday, January 1, and reopen at 8:00 a.m. EST on Friday, January 2....
Dec 1, 2025 | Account Management, Announcements, MedBen Employees, MedBen News
MedBen is pleased to announce the recent promotion of Shannon Gilliand to Account Manager. Gilliand joined MedBen in 2022 as a Customer Service Representative and later became an Account Representative, where she worked closely with clients to provide personalized...
Nov 17, 2025 | Announcements, Marketing, MedBen Analytics, MedBen Employees, MedBen News, Sales
MedBen is pleased to announce the promotion of Emily Iden to Manager of Marketing & Analytics. Since joining MedBen in 2024 as a Marketing Analyst, Iden has been instrumental in creating insightful materials that strengthen proposals and renewals, while also...
Nov 17, 2025 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
To celebrate Thanksgiving, MedBen will be closed on Thursday, November 27, and Friday, November 28. We will resume normal business hours at 8:00 a.m. EST on Monday, December 1. If you need access to claims or benefits information while we’re away, our MedBen Access...
Oct 30, 2025 | Anniversaries, Announcements, MedBen Employees
In 2025, five MedBen associates are celebrating a major career milestone – 25 years with the company! Their commitment and contributions have helped shape who we are today, and we’re grateful for the expertise and enthusiasm they bring to our team every day....
