Jun 12, 2023 | HealthJoy, MedBen Access, MedBen Basics, MedBen Connect, Mobile App, Online Services
MedBen now offers new health care navigation package designed to further plan member engagement: MedBen Connect, a services bundle that provides comprehensive support and resources to help your members navigate the health care system and manage their health care needs...
May 10, 2023 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
Our home office and client services will be closed on Monday, May 29 in observance of Memorial Day. We will reopen at 8:00 a.m. EST on Tuesday, May 30. Plan members that need claims and benefits information during the holiday weekend (or any other time) can typically...
Apr 25, 2023 | Coinsurance, Copayments, Deductibles, Explanation of benefits (EOB), ID Card, MedBen Access, MedBen Basics, MedBen Rx, Mobile App, Online Services, Plan members, Prescription Portal
Health benefits management can be a complicated business, but that doesn’t mean it has to be. To help make things a bit more clear cut, MedBen offers dozens of MedBen Basic handouts on a variety of topics. While many of our Basics are directed at plan...
Feb 2, 2023 | ID Card, MedBen Access, Online Services, Plan administrators, Plan members
Plan members have always had the ability to print their ID cards, but now employers can do so as well! A new feature on the desktop version of MedBen Access allows plan administrators to select, download and print member ID cards in just a few simple steps. Both...
Jan 20, 2023 | Biometric recognition, MedBen Access, Mobile App
Logging on to the MedBen Access mobile app has just become faster and easier! Users can now enable biometric recognition to use their face ID or fingerprint to access claims and benefits information. In addition, we’ve added a “Forgot User ID or...
Jan 5, 2023 | Explanation of benefits (EOB), MedBen Access, Mobile App, Online Services
Less than 10% of plan members have made the switch to electronic explanations of benefits (EOBs) on MedBen Access… and there are benefits to going “paperless” that have nothing to do with saving trees (though that’s not a bad thing, either). By...
