Jun 30, 2019 | Account Management, Announcements, Client Services, MedBen Employees
To enhance our client services, MedBen has made two important changes. Our Group Service Representatives (GSRs) will now be called Account Representatives, and we’ve created a new position called Account Manager. We’d like to recognize five former GSRs who have been...
Jun 29, 2019 | Claims Management, Client Feedback, Client Services, ISO, MedBen Employees, Quality
MedBen takes to heart the mission of being “the benefits partner that employers prefer.” That’s why we regularly send Client Satisfaction Surveys to our clients, asking for honest feedback about their experience with services provided. These surveys are studied and...
Jun 12, 2019 | Announcements, Caroline Fraker, MedBen Employees, News, Self-funding, SPBA, Third party administration
MedBen Senior Vice President & Chief Privacy Officer Caroline Fraker was recently named Chair of the Society of Professional Benefit Administrators (SPBA) effective June 1, 2019. SPBA is the national association of third party administration (TPA) firms that...
May 31, 2019 | Announcements, MedBen Employees, News
MedBen recently presented donations totaling $15,434.70 – the culmination of multiple fundraising efforts – to the Food Pantry Network of Licking County. The Food Pantry will use the contributions to acquire, store, and distribute nutritious food to financially...
May 17, 2019 | Announcements, MedBen Employees, News
MedBen Director of Compliance and Medical Management Erin Kelly recently completed the Community Leadership program offered through the Licking County (OH) Chamber of Commerce. The nine-month program fosters the intellectual growth of local leaders by strengthening...
May 15, 2019 | Heart, MedBen Employees, MedBen WellLiving, Preventive Care, Wellness
For the fourth consecutive year, MedBen was well-represented at the Licking County (OH) HeartChase, sponsored by the American Heart Association (AHA). On May 4, area organizations met in the Newark town square to promote healthy hearts, raise funds to combat heart...
