Jul 11, 2022 | Explanation of benefits (EOB), Flexible spending accounts (FSAs), Health reimbursement arrangements (HRAs), MedBen Access, Online Services
If you’ve used MedBen Access lately – either online or via or our mobile app – you’ve probably noticed a number of improvements. In additional to a NEW look, these changes include: NEW quick-access icons – Jump to our most popular features right from the...
Jun 24, 2022 | Announcements, Client Services, MedBen Access, Online Services
Our home office and client services will be closed on Monday, July 4th in observance of Independence Day. We will reopen on 8:00 a.m. EST on Tuesday, July 5th.As always, should a question arise outside of business hours, plan members can check claims information,...
Jun 6, 2022 | MedBen Analytics, Online Services, Reporting
The MedBen Analytics employer dashboard makes it easy to auto-generate your favorite reports. Using the Schedule feature, you can download individual and bundled reports on a timetable of your choosing. As we reach the mid-year point, you’ll find this a useful...
May 20, 2022 | Announcements, MedBen Access, Online Services
Our home office and client services will be closed on Monday, May 30 in observance of Memorial Day. We will reopen at 8:00 a.m. EDT on Tuesday, May 31.Plan members that need claims and benefits information during the holiday weekend (or any other time) can typically...
May 11, 2022 | Air medical transports, Alternative Reimbursement Strategies, Client Report, Client Surveys, Comparative Effectiveness, Direct-to-Employer Contracting, Forensic claims analysis, Health Plan Management, HealthJoy, ISO, MedBen Access, MedBen Analytics, MedBen Rx, MedBen WellLiving, Mobile App, New Solutions, No Surprises Act (NSA), Online Services, Quality, Reference-Based Pricing, Savings, Self-funding, Third party administration
The 2022 MedBen Client Report is now available for download from MedBen.com! This year’s Client Report focuses on: New solutions like MedBen Rx comparative effectiveness, air ambulance reviews, No Surprises Act administrative services, and HealthJoy TPA+, as...
May 9, 2022 | Client Services, Customer Service, HealthJoy, Mobile App, Online Services
In addition to live concierge support by phone and text, HealthJoyTPA+ offers “JOY,” a 24/7 virtual benefits assistant. JOY is the first face your plan members will see within our technology experience, and is always available to help them navigate their...