Jul 11, 2022 | Explanation of benefits (EOB), Flexible spending accounts (FSAs), Health reimbursement arrangements (HRAs), MedBen Access, Online Services
If you’ve used MedBen Access lately – either online or via or our mobile app – you’ve probably noticed a number of improvements. In additional to a NEW look, these changes include: NEW quick-access icons – Jump to our most popular features right from the...
Jun 24, 2022 | Announcements, Client Services, MedBen Access, Online Services
Our home office and client services will be closed on Monday, July 4th in observance of Independence Day. We will reopen on 8:00 a.m. EST on Tuesday, July 5th.As always, should a question arise outside of business hours, plan members can check claims information,...
Jun 6, 2022 | MedBen Analytics, Online Services, Reporting
The MedBen Analytics employer dashboard makes it easy to auto-generate your favorite reports. Using the Schedule feature, you can download individual and bundled reports on a timetable of your choosing. As we reach the mid-year point, you’ll find this a useful...
May 20, 2022 | Announcements, MedBen Access, Online Services
Our home office and client services will be closed on Monday, May 30 in observance of Memorial Day. We will reopen at 8:00 a.m. EDT on Tuesday, May 31.Plan members that need claims and benefits information during the holiday weekend (or any other time) can typically...
May 9, 2022 | Client Services, Customer Service, HealthJoy, Mobile App, Online Services
In addition to live concierge support by phone and text, HealthJoyTPA+ offers “JOY,” a 24/7 virtual benefits assistant. JOY is the first face your plan members will see within our technology experience, and is always available to help them navigate their...
May 5, 2022 | Flexible spending accounts (FSAs), Health reimbursement arrangements (HRAs), MedBen Access, Mobile App, Online Services
The MedBen Access Mobile App has a NEW look and added features! You can now upload and submit an image or PDF of your MedBen FSA and HRA substantiation receipts from the palm of your hand. We have also added quick-access icons like those on the MedBen Access desktop...
