The MedBen Connect patient advocacy app (powered by HealthJoy) gives your plan members access to a 24/7 team of concierges who will help them better navigate the health care system. What’s more, it offers them JOY!
JOY, an advanced AI assistant, guides members to the right care, sends reminders about available services, and offers personalized help exactly when it’s needed. The result: reduced confusion, better health decisions, and fewer unnecessary costs.
Employees can use JOY to:
- Find the right doctors, specialists, and facilities.
- Help coordinate specialist appointments.
- Review medical and prescription bills to spot potential errors.
- Estimate costs for upcoming medical services… and much more!
For employers, the MedBen Connect dashboard offers insights into usage trends, savings opportunities, and engagement levels – helping you see exactly how JOY supports both cost control and employee well-being.
Contact your broker or MedBen Marketing to learn more about how JOY and MedBen Connect can help your members get more from their benefits and reduce overall claims costs.