Feb 24, 2026 | Announcements, Fair Market Pricing, MedBen News, Preferred provider organization (PPO), Reference-Based Pricing
In 2025, MedBen clients who used fair market pricing achieved an average discount of 59.3% with an appeals rate of just 0.2%. Fair market pricing combines the strengths of traditional PPO networks and reference-based pricing by reviewing every claim to determine the...
Feb 20, 2026 | Announcements, MedBen Access, MedBen News, Mobile App
The MedBen Access mobile app has been updated to help your plan members manage their health care and costs even easier. What’s New: Fresh Look & Easy Navigation: Clean design and intuitive menus make it simple for members to find what they need. At-a-Glance...
Jan 27, 2026 | Announcements, Claims, Claims Management, Cost Savings, Discounts, Forensic claims review, MedBen News, Preferred provider organization (PPO), Savings
$22.38 per employee per monthThat’s the average savings MedBen clients realized in 2025 through forensic claims review — the largest annual per-employee impact since the service launched in 2007. Savings like these don’t happen by accident — or by auto-adjudication....
Jan 13, 2026 | Announcements, Client Feedback, Client satisfaction, Client Surveys, MedBen News
OVERALL SATISFACTION(based on a 1-to-5 scale)4.7 KEY METRICS Claims Payment Accuracy4.8Claims Payment Turnaround4.7Client Services4.8Account Management Courtesy & Professionalism5.0 Thank you to the clients who shared their input through MedBen’s 2025 Client...
Dec 1, 2025 | Account Management, Announcements, MedBen Employees, MedBen News
MedBen is pleased to announce the recent promotion of Shannon Gilliand to Account Manager. Gilliand joined MedBen in 2022 as a Customer Service Representative and later became an Account Representative, where she worked closely with clients to provide personalized...
Nov 17, 2025 | Announcements, Marketing, MedBen Analytics, MedBen Employees, MedBen News, Sales
MedBen is pleased to announce the promotion of Emily Iden to Manager of Marketing & Analytics. Since joining MedBen in 2024 as a Marketing Analyst, Iden has been instrumental in creating insightful materials that strengthen proposals and renewals, while also...
