Jan 13, 2026 | Announcements, Client Feedback, Client satisfaction, Client Surveys, MedBen News
OVERALL SATISFACTION(based on a 1-to-5 scale)4.7 KEY METRICS Claims Payment Accuracy4.8Claims Payment Turnaround4.7Client Services4.8Account Management Courtesy & Professionalism5.0 Thank you to the clients who shared their input through MedBen’s 2025 Client...
Dec 1, 2025 | Account Management, Announcements, MedBen Employees, MedBen News
MedBen is pleased to announce the recent promotion of Shannon Gilliand to Account Manager. Gilliand joined MedBen in 2022 as a Customer Service Representative and later became an Account Representative, where she worked closely with clients to provide personalized...
Nov 17, 2025 | Announcements, Marketing, MedBen Analytics, MedBen Employees, MedBen News, Sales
MedBen is pleased to announce the promotion of Emily Iden to Manager of Marketing & Analytics. Since joining MedBen in 2024 as a Marketing Analyst, Iden has been instrumental in creating insightful materials that strengthen proposals and renewals, while also...
May 17, 2025 | Announcements, Employee benefits, MedBen News
On May 16, MedBen Manager of Marketing & Analytics Jess Schmidt successfully completed the Community Leadership Program offered by the Licking County Chamber of Commerce. The nine-month program provides local professionals with a deeper understanding of community...
Apr 7, 2025 | Announcements, Client Services, MedBen Employees, MedBen News
MedBen is pleased to announce the promotion of Angie Vensil to Manager of Client Services for MedBen Administrators. In her new position, Vensil will oversee the TPA Account Management team and coordinate new group implementation. “We’re happy that Angie...
Oct 14, 2024 | Alternative Reimbursement Strategies, Forensic claims review, Kurt Harden, MedBen News, Pharmacogenomics, Precision medicine, Quality, Wellness
On October 1, MedBen Chairman and CEO Kurt Harden spoke on the topic “A Third-Party Payer’s Approach to Providing Quality Care While Minimizing Cost” at the 2024 Ventegra Client Conference. Ventegra serves as MedBen Rx’s pharmacy benefits partner....
