Apr 19, 2022 | Alternative Reimbursement Strategies, Ancillary services, Claims Management, Client Report, Online Services, Plan Design
In the 2022 MedBen Client Report, we focus on solutions – new ones and improvements to existing ones, all with an eye on producing enhanced service and bigger savings. We also share some of the results of our claims management, plan design and reimbursement...
Dec 13, 2021 | Administrative Services Only, Alternative Reimbursement Strategies, Claims Management, Cost Savings, Forensic claims analysis, MedBen Rx, MedBen WellLiving, Savings, Self-funding
Because your health plan belongs to you. A plan should be built around your goals, not the insurance carrier’s. The one-size-fits-all approach used by Administrative Services Only (“ASO”) organizations just won’t cut it if you want the best...
Oct 6, 2021 | Case Studies, Claims, Claims Management, Cost Savings, Forensic claims analysis, Savings
A MedBen Client received two large dollar claims for Mast Cell Activation Disease, both of which were flagged. In addition to occurrences of unbundling, following physician review it was determined that the length of hospital stay exceeded standards for medical...
Feb 22, 2021 | Claims Management, COVID-19, Stop-Loss
To educate employers on the financial effect of COVID-19 from a stop-loss perspective, Tokio Marine HCC Stop Loss Group (TMHCC) has gathered self-funded claims data where the primary diagnosis was COVID-19 or COVID-19-related. In 2020, TMHCC paid 958 COVID-19 claims...
Jan 26, 2021 | Announcements, Claims Management, Cost Savings, Forensic claims analysis, Savings
In 2020, MedBen clients saved on average an additional 53.4% on targeted claims through our forensic claims review. These savings are in addition to any PPO discounts. Forensic claims review brings together skilled claims examiners, an advanced surveillance system,...
Jan 12, 2021 | Account Management, Claims Management, Client Feedback, Client Services, Client Surveys, Customer Service, ISO, MedBen Employees
Here are results from MedBen Client Satisfaction Surveys received in 2020 (rating averages based on a 1-to-5 scale): Medical claims accuracy and turnaround: 4.6 Rx claims accuracy and turnaround: 4.7 Timeliness in answering Customer Service calls: 4.7 Customer Service...
