Jun 24, 2021 | Announcements, MedBen Employees
MedBen Assistant Controller SueMarie Bellis recently completed the Community Leadership program offered through the Licking County (OH) Chamber of Commerce. The nine-month program promotes the intellectual growth of local leaders by strengthening their management...
May 13, 2021 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
Our home office and client services will be closed on Monday, May 31 in observance of Memorial Day. We will reopen at 8:00 a.m. EST on Tuesday, June 1. Plan members that need claims and benefits information during the holiday weekend (or any other time) can typically...
Mar 9, 2021 | Announcements, Columbus Business First, MedBen Employees, News
MedBen has once again topped the list of Largest Central Ohio Employee Benefits Companies as ranked by Columbus Business First. MedBen continues to build its business in Central Ohio and throughout the Midwest by delivering innovative plan design strategies, superior...
Jan 12, 2021 | Account Management, Claims Management, Client Feedback, Client Services, Client Surveys, Customer Service, ISO, MedBen Employees
Here are results from MedBen Client Satisfaction Surveys received in 2020 (rating averages based on a 1-to-5 scale): Medical claims accuracy and turnaround: 4.6 Rx claims accuracy and turnaround: 4.7 Timeliness in answering Customer Service calls: 4.7 Customer Service...
Dec 27, 2020 | Announcements, Giving Back, MedBen Employees
For the 21st consecutive year, MedBen is proud to play Santa for Families Helping Families. While 2020 has had challenges for all, including many of our employees working remotely, our team was still able to organize internal fundraisers and collect donations to allow...
Dec 8, 2020 | Announcements, MedBen Access, MedBen Employees
MedBen will be closed beginning at 12:00 p.m. EST on Thursday, December 24th through Friday, December 25th in observance of Christmas, resuming normal business hours on Monday, December 28th at 8:00 a.m. EST. We will also be closed on Friday, January 1st in observance...
