Feb 7, 2022 | Customer Service, HealthJoy, Mobile App, Online Services
Adding MedBen’s HealthJoy TPA+ technology experience gives your employees access to a team of healthcare concierges who will help them navigate the healthcare system. These concierges are highly-trained specialists from a wide variety of backgrounds who work...
Jan 21, 2022 | MedBen Analytics, Online Services, Reporting
The Utilization Metrics report shows you. Utilization metrics is one of the most popular and informative reports available on the MedBen Analytics online portal… and it’s one you can generate just with a few clicks. With this report, you can view member...
Dec 27, 2021 | Explanation of benefits (EOB), MedBen Access, Mobile App, Online Services
Earlier this year, MedBen Access users were given the option to go “paperless” and switch to electronic explanations of benefits (EOBs). By switching, you will no longer receive paper EOBs in the mail. Instead, you will receive an email notification when a new EOB is...
Dec 9, 2021 | Announcements, MedBen Access, Mobile App, Online Services
MedBen will be closed on Friday, December 24th in observance of Christmas, resuming normal business hours on Monday, December 27th at 8:00 a.m. EST. We will also be closed on Friday, December 31st in observance of New Year’s Day, and reopen on Monday, January 3rd at...
Nov 9, 2021 | Announcements, MedBen Access, MedBen Employees, Mobile App, Online Services
MedBen will be closed on Thursday, November 25 and Friday, November 26 to celebrate Thanksgiving. We will reopen at 8:00 a.m. EST on Monday, November 29. Should you need claims and benefits information about your plan when we’re not open, our MedBen Access online...
Nov 2, 2021 | HealthJoy, MedBen Access, Mobile App, Online Services
MedBen is pleased to announce a partnership with HealthJoy, the on-demand personalized healthcare navigation platform, to deliver HealthJoy TPA+ to current and prospective MedBen clients. This industry-leading technology experience complements MedBen Access and our...
